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Leadership architecture

Clear seats, clear authority, compensation tied to recurring revenue.

The operating partner role is designed for a capable field-sales leader who can recruit, train, manage, travel, and create the revenue system. Leadership economics should reward recurring growth while still funding support, installation, reserves, and enterprise value.

Infrastructure / Capital Leadership

Community agreements, network expansion, vendor/circuit relationships, capital strategy.

Operating Partner — Revenue & Expansion

Sales org, recruiting, compensation architecture, SOPs, RevOps, multi-market execution.

Regional Managers

AZ / FL / future states

Revenue Operations

CRM, dashboards, payouts

Field Operations

Installs, QC, support

Sales Pods

4–6 reps per pod

Community Support

Resident education, retention

Billing / Retention

MRR protection

Operating Partner

Build authority

Owns the revenue engine: recruiting, pod structure, rep comp, manager cadence, launch rhythm, market prioritization, KPI dashboard, and cross-market execution.

KPIs

Take-rate, CAC, activation velocity, sales retention, churn, MRR growth.

Regional Manager

Market control

Owns local teams and territory: schedules, daily field activity, training reinforcement, manager overrides, event launches, and community-specific accountability.

KPIs

Daily closes, installs, rep productivity, lead follow-up, local churn.

Revenue Operations

System visibility

Maintains CRM truth, install handoffs, commission ledger, billing reconciliation, churn reports, and monthly partner dashboard.

KPIs

Data accuracy, payout timeliness, pipeline hygiene, unresolved ticket count.

Suggested Revenue Allocation Framework

Adjustable percentages. Final structure can be changed per SPV/JV, market, or partner arrangement.

Position / BucketPurposeSuggested Range
Sales Rep CommissionsDirect activation incentive and residual-style motivation6–14% of revenue
Sales Leadership / OverridesPod managers, regional managers, training leaders3–8%
Operating PartnerRevenue system ownership and multi-market growth8–18%
Infrastructure / Founder LeadershipNetwork, capital, expansion, vendor/circuit strategy8–18%
Install / Support / RevOpsQuality, activation, billing, retention6–12%
Infrastructure ReserveSpare gear, repairs, expansion readiness4–10%
Company EBITDA / ReinvestmentProfit, taxes, growth, enterprise valueRemaining balance
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